Patient Access Pro – Healthcare Front Desk (PRN)

R1 RCM, Inc.; Middleburg (FL); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. This role supports registration across multiple systems and coordinates with care teams to maintain smooth patient flow.

Required are strong customer service skills and the ability to multitask in a fast-paced environment. This PRN, part-time position offers a path to growth within a technology-driven revenue

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing registration delays and answering questions clearly.
• Build trust with patients during stressful moments and navigate insurance plans.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Strong communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM, Inc. is seeking a Customer Service Representative - Patient Registration to be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care. This role supports registration across multiple systems and coordinates with care teams to maintain smooth patient flow.

Required are strong customer service skills and the ability to multitask in a fast-paced environment. This PRN, part-time position offers a path to growth within a technology-driven revenue