Patient Access Operations Lead

Medical University of South Carolina; Charleston (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

Medical University of South Carolina seeks a Lead MOA/Scheduler to supervise registration and scheduling daily operations. You will direct scheduling staff, coordinate with the Office Manager, and ensure efficient staffing to expedite patient flow.

The role requires strong administrative experience, effective communication and knowledge of IDX, Medical Terminology, and insurance processes. Epic workflows and timekeeping procedures are part of daily duties.

Qualifications

• High school diploma with 2–3 years of administrative experience, or an Associate's degree with 1–2 years medical experience, or a Bachelor's with 1 year related experience.
• Typing speed of 25 CWPM and computer experience required.
• Experience with IDX, Medical Terminology and knowledge of insurance preferred.
• Excellent communication, professional demeanor and guest relation skills.

Responsibilities

• Oversees daily registration and scheduling operations and staff.
• Coordinates float pool and leave requests with Office Coordinator.
• Ensures staffing efficiency and excellent patient flow; promotes teamwork and staff development.
• Maintains accurate patient data in information systems; verifies insurance and demographics.

Skills

Administrative experience

Typing 25 CWPM

IDX

Medical Terminology

Insurance knowledge

Microsoft Windows

Excel

Microsoft Access

Intranet/Internet navigation

Customer service

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Epic Scheduling

Job description

Medical University of South Carolina seeks a Lead MOA/Scheduler to supervise registration and scheduling daily operations. You will direct scheduling staff, coordinate with the Office Manager, and ensure efficient staffing to expedite patient flow.

The role requires strong administrative experience, effective communication and knowledge of IDX, Medical Terminology, and insurance processes. Epic workflows and timekeeping procedures are part of daily duties.