Patient Access Ops Supervisor: Scheduling & Overbooking

C018 MUSC Community Physicians (MCP); Bluffton (SC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employer Sponsored Retirement Plan

Paid time off and extended sick leave

Paid Parental Leave

Disability insurance plan options

Continuous professional and clinical培训

Job summary

MUSC Community Physicians (MCP) in Bluffton, SC, seeks a Supervisor Patient Access Coordinator to lead multidisciplinary scheduling across clinics, monitor performance, and improve patient satisfaction while maintaining quality and financial standards.

Requirements include a bachelor’s degree with several years in healthcare leadership, EPIC Cadence experience, and supervisory skills. Weekend/holiday work may be required; the role offers competitive pay, benefits, and career growth.

Qualifications

• Bachelor's degree with 3+ years healthcare leadership experience or equivalent.
• Experience supervising patient access teams and scheduling functions.
• Strong knowledge of EPIC Cadence and related registration workflows.

Responsibilities

• Oversee scheduling across all clinics and multisite workflows.
• Train, coach and supervise patient access staff and coordinators.
• Monitor performance to improve patient satisfaction and efficiency.
• Coordinate with support services to remove care-access barriers.

Skills

Healthcare leadership

Supervisory experience

Staff training

Interdepartmental liaison

Patient access

Quality & compliance

Education

Bachelor's degree + 3 years healthcare leadership

Associate's degree + 4 years healthcare leadership

High school diploma or GED + 5 years healthcare leadership

Tools

EPIC Cadence

Epic Work Queues

Patient Access Reporting

Job description

MUSC Community Physicians (MCP) in Bluffton, SC, seeks a Supervisor Patient Access Coordinator to lead multidisciplinary scheduling across clinics, monitor performance, and improve patient satisfaction while maintaining quality and financial standards.

Requirements include a bachelor’s degree with several years in healthcare leadership, EPIC Cadence experience, and supervisory skills. Weekend/holiday work may be required; the role offers competitive pay, benefits, and career growth.