Patient Access & Scheduling Lead

C003 University Medical Associates (UMA) Only Employees and Financials; United States; On-site; USD 30,000 - 39,000; Full time

Job summary

Medical University of South Carolina seeks a Lead MOA/Scheduler to oversee daily administrative operations and direct scheduling staff. You will coordinate staffing, workflow, and patient flow, while promoting teamwork and professional service.

The role requires strong communication, experience in scheduling, and proficiency with Epic and IDX systems. A healthcare background and a patient-centered approach are essential for success in this environment.

Qualifications

• High school diploma and 2–3 years of administrative experience or an Associate's degree and 1–2 years medical experience; a Bachelor's degree and 1 year related experience may substitute.
• Typing speed 25 CWPM and computer experience required; familiarity with IDX, Medical Terminology, and insurance knowledge preferred.
• Excellent communication, professional demeanor, and guest relation skills are essential.

Responsibilities

• Supervises daily registration and scheduling operations and staff.
• Coordinates float pool and leave requests with the Office Coordinator.
• Maintains staffing resources, builds relations with physicians and clinic staff, and ensures compliance with policies.
• Schedules appointments and ensures accurate patient data in Epic and IDX systems.

Skills

Leadership

Scheduling

Communication

Customer service

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Epic Scheduling

IDX

Microsoft Excel

Job description

Medical University of South Carolina seeks a Lead MOA/Scheduler to oversee daily administrative operations and direct scheduling staff. You will coordinate staffing, workflow, and patient flow, while promoting teamwork and professional service.

The role requires strong communication, experience in scheduling, and proficiency with Epic and IDX systems. A healthcare background and a patient-centered approach are essential for success in this environment.