Patient Access Operations Lead

Cooper University Health Care; Camden (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ, seeks an experienced Patient Access Supervisor to oversee registration, financial counseling, insurance verification and pre-certification activities across Emergency Department, diagnostic centers and outpatient areas.

The role requires strong leadership, organizational skills and the ability to coordinate staffing, training, and daily operations while ensuring accurate billing and compliance with regulatory requirements.

Qualifications

• 3 yrs experience in healthcare revenue cycle, ER, hospital admissions, or high-volume physician office.
• Prior supervisory experience.

Responsibilities

• Supervises and supports operations of patient access functions including Emergency Department, Diagnostic Centers, Patient Access Service Center, all hospital-based registration areas, Urgent Care Center support, financial counseling, copay/financial collection, insurance verification, patient information, verification of physician credentialing, pre-encounter registration, insurance eligibility, benefit verification, and insurance pre-certification/authorization for inpatient and outpatient surgeries, procedures, treatments and/or radiology studies when applicable.
• Manages, plans, and organizes/coordinates all daily activities and business functions including staffing, staff assignments, special projects, staff development/training, purchasing, and ensuring accurate identification of managed care plans, network eligibility, and/or billing compliance with contractual and regulatory requirements.

Skills

Revenue cycle knowledge

Supervisory leadership

Communication

Interpersonal skills

Education

High school diploma

Some college

Job description

Cooper Norcross Health in Camden, NJ, seeks an experienced Patient Access Supervisor to oversee registration, financial counseling, insurance verification and pre-certification activities across Emergency Department, diagnostic centers and outpatient areas.

The role requires strong leadership, organizational skills and the ability to coordinate staffing, training, and daily operations while ensuring accurate billing and compliance with regulatory requirements.