Patient Access & Care Concierge

Cooper University Health Care; Cherry Hill Township (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health in New Jersey seeks an ED Registration Specialist to handle patient intake, scheduling, and billing coordination. You will verify insurance, collect payments, and coordinate referrals with physicians across departments.

Responsibilities include supporting ED and ambulatory services, managing multitasking duties, and ensuring compliant data entry in Epic EMR, with a strong emphasis on customer service and teamwork.

Qualifications

• 0-2 years' experience required in a medical facility.
• Proficient in patient registration, scheduling and insurance pre-certifications.
• Experience with authorizations; Epic EMR experience preferred.

Responsibilities

• Schedule patients for appointments and coordinate care in ED and clinics.
• Verify insurance coverage and collect patient payments.
• Assist with referrals, pre-authorizations, and physician communications.

Skills

Registration experience

Scheduling

Insurance pre-certifications

Authorizations

Epic experience

Customer service

Multi-tasking

Education

High school diploma

Some college

Tools

Epic EMR software

Job description

Cooper Norcross Health in New Jersey seeks an ED Registration Specialist to handle patient intake, scheduling, and billing coordination. You will verify insurance, collect payments, and coordinate referrals with physicians across departments.

Responsibilities include supporting ED and ambulatory services, managing multitasking duties, and ensuring compliant data entry in Epic EMR, with a strong emphasis on customer service and teamwork.