Healthcare Access Navigator | Patient Care & Scheduling

Cooper University Health Care; Cinnaminson Township (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper University Health Care in New Jersey is seeking an Emergency Department Registration Specialist to ensure smooth patient access across ED, inpatient units and urgent care. You will manage patient registration, scheduling, and billing, verify insurance, and coordinate with care teams to support timely services.

The role requires excellent customer service, strong multitasking, and experience with EPIC/Centricity systems; prior ED or hospital registration experience is a plus.

Qualifications

• High school diploma required; some college preferred.
• 0-2 years' experience required; two years in medical facility preferred."Epic experience" is a plus.

Responsibilities

• Appointment scheduling for PCPs and follow-ups.
• Coordinate patient discharge and follow-up appointments from ED.
• Verify insurance coverage and demographics.
• Collect and receipt patient payments.
• Schedule with community services when appropriate.
• Work with multidisciplinary teams to coordinate care.
• Provide referrals from PCP to specialists as needed.

Skills

Registration experience

Scheduling experience

Billing experience

Epic experience

Education

High school diploma

Some college

Tools

Epic

Job description

Cooper University Health Care in New Jersey is seeking an Emergency Department Registration Specialist to ensure smooth patient access across ED, inpatient units and urgent care. You will manage patient registration, scheduling, and billing, verify insurance, and coordinate with care teams to support timely services.

The role requires excellent customer service, strong multitasking, and experience with EPIC/Centricity systems; prior ED or hospital registration experience is a plus.