Patient Access Navigator

Cooper Norcross Health; Voorhees Township (NJ); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health in Camden, NJ seeks a Front-Line Patient Access professional to register and schedule patients, collect copays, and provide information using AIDET. The role emphasizes customer service and professional communication in a busy hospital setting.

Minimum one year of registration or billing experience is preferred; Epic experience is a plus. Strong organizational and teamwork skills are essential for delivering quality patient service.

Formación

• Minimum one year of recent registration or billing experience in a medical facility preferred.
• Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
• Epic experience is preferred.
• Excellent organizational, written/verbal communication and teamwork skills.
• Demonstrated performance of excellent customer service skills.

Responsabilidades

• Serve as the front-line contact person for all incoming patients.
• Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.
• Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.
• Serves as patient’s non-clinical navigator during discharge coordination.

Conocimientos

Customer service

Communication

Organization

Telephone etiquette

Teamwork

Educación

High School Diploma or equivalent

Herramientas

Epic

Descripción del empleo

Cooper Norcross Health in Camden, NJ seeks a Front-Line Patient Access professional to register and schedule patients, collect copays, and provide information using AIDET. The role emphasizes customer service and professional communication in a busy hospital setting.

Minimum one year of registration or billing experience is preferred; Epic experience is a plus. Strong organizational and teamwork skills are essential for delivering quality patient service.