Patient Access Supervisor: Staffing & Service Quality

Atlantic Health; Morristown (NJ); In loco; USD 60.000 - 75.000; Tempo pieno

Descrizione del lavoro

Atlantic Health in Morristown, NJ is seeking a supervisor to coordinate Registration and Emergency Department operations and supervise staff across multiple areas. The role focuses on ensuring accurate registration and scheduling data and maintaining high patient service standards.

The incumbent will lead staff training, provide coaching, participate in hiring decisions, and develop department policies and procedures to ensure smooth patient access workflows and effective operational performance.

Mansioni

• Ensures the accuracy and completeness of daily registrations.
• Responsible for adequate staffing and overage in all Patient Access areas.
• Ensures a high level of quality service provided to patients.
• Responsible for continuing staff education and training.
• Offers guidance to employees related to Point-of-Service collective activity.
• Develops, recommends and implements policies and procedures for the department.
• Interviews and makes hiring decisions to maintain adequate staffing in the department.
• Provides timely performance improvement feedback and coaching.
• Performs other related duties as assigned.

Descrizione del lavoro

Atlantic Health in Morristown, NJ is seeking a supervisor to coordinate Registration and Emergency Department operations and supervise staff across multiple areas. The role focuses on ensuring accurate registration and scheduling data and maintaining high patient service standards.

The incumbent will lead staff training, provide coaching, participate in hiring decisions, and develop department policies and procedures to ensure smooth patient access workflows and effective operational performance.