Patient Access & Registration Specialist

Cooper Norcross University Hospital; Upper Township (NJ); Presencial; USD 40 000 - 46 000; Tempo integral

Resumo da oferta

Cooper Norcross University Hospital in Camden, NJ is seeking a front desk registration specialist focused on exceptional patient service. You will greet, register, schedule, collect co-pays, and provide general information to patients and families using AIDET, serving as the non-clinical navigator during discharge coordination.

The role requires strong organizational skills, independence, and the ability to multitask in a fast-paced ambulatory setting.

Qualificações

• Front desk registration experience preferred.
• Strong customer service and communication skills.
• Ability to greet, inform and assist patients and families.

Responsabilidades

• Greet and register patients and guests at the front desk.
• Schedule appointments and obtain necessary demographic and insurance data.
• Collect point-of-service copays and verify details.
• Provide general information and guidance to patients and families using AIDET.
• Support discharge coordination as a non-clinical navigator.
• Use kiosks/tablets to assist patients upon arrival and update records.

Conhecimentos

Customer service

Registration

Scheduling

Phone etiquette

Patient communication

Ferramentas

Kiosks

Tablets

Descrição da oferta de emprego

Cooper Norcross University Hospital in Camden, NJ is seeking a front desk registration specialist focused on exceptional patient service. You will greet, register, schedule, collect co-pays, and provide general information to patients and families using AIDET, serving as the non-clinical navigator during discharge coordination.

The role requires strong organizational skills, independence, and the ability to multitask in a fast-paced ambulatory setting.