Patient Access & Office Coordinator

Accendra Health; Colorado Springs (CO); On-site; USD 29,000 - 32,000; Full time

Job summary

Accendra Health is seeking a qualified patient services representative to be the first point of contact for patients arriving in person and to manage calls, inquiries, and documentation across multiple systems. You will assist with insurance verification and authorization processes, data entry, and billing-related tasks.

The role emphasizes strong organization, communication, and a patient-centered approach, with opportunities to collaborate with branch teams and sales referrals in a

Qualifications

• High School Diploma or equivalent.
• At least 1 year related work experience.
• Experience using a multi-line phone system.
• Strong organizational and communication skills.
• Healthcare setting experience is a plus.

Responsibilities

• Be the first contact for patients arriving in person.
• Answer inbound calls and provide information to patients.
• Process orders, verify insurance, obtain authorizations.
• Collect payments and reconcile daily receivables.
• Assist branch with documentation and data entry.
• Support sales team, referrals and patients to meet guidelines.

Skills

Organizing

Problem Solving

Patient Focus

Teamwork

Time Management

Communication

Education

High School Diploma or equivalent

1+ year related work experience

Tools

Multi-line phone system

Multiple systems (data entry)

Job description

Accendra Health is seeking a qualified patient services representative to be the first point of contact for patients arriving in person and to manage calls, inquiries, and documentation across multiple systems. You will assist with insurance verification and authorization processes, data entry, and billing-related tasks.

The role emphasizes strong organization, communication, and a patient-centered approach, with opportunities to collaborate with branch teams and sales referrals in a