Patient Access Navigator – Night Shift

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Tuition assistance

Retirement plans

Employee discounts

Job summary

Jefferson Health seeks a Patient Access Representative to greet patients, collect demographic and insurance data, and verify coverage for outpatient visits. You will search and select patient records, gather required information, and assist with referral and authorization accuracy.

Proficiency with EHR systems (EPIC, Cerner) and payer websites is needed, along with strong communication and attention to detail in a fast-paced hospital setting.

Qualifications

• Required High School Diploma or GED; associates preferred.

Responsibilities

• Interacts with patients and staff to ensure a positive patient experience.
• Gathers accurate demographic and insurance information for Jefferson patients.
• Verifies insurance, collects copays, and ensures referrals/authorizations are on file.

Skills

Communication skills

Customer service

Attention to detail

Verbal/written communication

Education

High School Diploma or GED

Associates degree in healthcare or business administration

Tools

EPIC

Cerner

Real Time Eligibility (RTE)

Phreesia

Job description

Jefferson Health seeks a Patient Access Representative to greet patients, collect demographic and insurance data, and verify coverage for outpatient visits. You will search and select patient records, gather required information, and assist with referral and authorization accuracy.

Proficiency with EHR systems (EPIC, Cerner) and payer websites is needed, along with strong communication and attention to detail in a fast-paced hospital setting.