Patient Access Navigator

Jefferson Health; Warminster Township (Bucks County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Warminster, PA, is seeking a Patient Access Representative to support outpatient registration, verify demographics and insurance, and assist patients with referrals and charity care evaluations. This full‑time, days position centers on delivering a positive patient experience and accurate data collection.

The role includes answering phones, retrieving orders, confirming medical necessity, and collecting copays at the point of service, with typical daytime hours Monday through

Qualifications

• 3 years of customer service experience.
• High School Diploma/GED.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Gathers accurate demographic and insurance information.
• Requests and scans photo ID and insurance cards.
• Verifies insurance coverage, referrals, and authorizations.
• Collects patient out-of-pocket liability at time of service.

Skills

Customer service

Communication

Detail-oriented

Education

High School Diploma/GED

Associate degree (preferred)

Job description

Jefferson Health in Warminster, PA, is seeking a Patient Access Representative to support outpatient registration, verify demographics and insurance, and assist patients with referrals and charity care evaluations. This full‑time, days position centers on delivering a positive patient experience and accurate data collection.

The role includes answering phones, retrieving orders, confirming medical necessity, and collecting copays at the point of service, with typical daytime hours Monday through