Evening Patient Access & Registration Specialist

Thomas-Jefferson-University-; Stratford (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Jefferson Health in Stratford, NJ is seeking an experienced Patient Access Representative to register patients for outpatient visits. You will collect demographic and insurance information, verify coverage, and obtain MSPQ questionnaires for Medicare patients.

Strong communication and customer service skills are essential for a positive patient experience. Responsibilities include using EPIC/Cerner and payer portals, ensuring referrals and authorizations are on file, and maintaining regulatory

Qualifications

• Requires high school diploma or GED; associates degree preferred.
• Experience in hospital/physician practice patient registration is beneficial.
• Familiarity with EPIC/Cerner EHR and payer portals is expected.

Responsibilities

• Register patients and gather accurate demographic and insurance information.
• Verify insurance coverage and benefits; collect out-of-pocket liability and copays.
• Verify referrals/authorizations and process MSPQ questionnaires for Medicare patients.

Skills

Verbal communication

Customer service

Registration

Medical terminology

EPIC

Cerner

Phreesia

MSPQ questionnaire

Education

High School Diploma or GED

Associates degree in healthcare or business administration preferred

Tools

EPIC

Cerner

Phreesia

Real Time Eligibility (RTE)

Job description

Jefferson Health in Stratford, NJ is seeking an experienced Patient Access Representative to register patients for outpatient visits. You will collect demographic and insurance information, verify coverage, and obtain MSPQ questionnaires for Medicare patients.

Strong communication and customer service skills are essential for a positive patient experience. Responsibilities include using EPIC/Cerner and payer portals, ensuring referrals and authorizations are on file, and maintaining regulatory