Patient Access Lead — Evening Coach for Front Desk Excellence

Jefferson Health; New Jersey; On-site; USD 23,419 - 31,657; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Job summary

Jefferson Health is seeking a Patient Access Lead for evening shifts (3P-11:30P) in New Jersey. The candidate will support Patient Access Representatives, ensuring efficient processes and compliance with standards. Training new hires and maintaining communication with patients and families are essential responsibilities.

The role requires a minimum of a high school diploma and three years of experience in patient registration with familiarity in healthcare EHR applications like EPIC and Cerner. Jefferson offers comprehensive benefits including medical and tuition assistance.

Qualifications

• 3 years of patient registration experience.
• Previous experience in a physician’s office or hospital registration setting preferred.
• HFMA Certifications preferred.

Responsibilities

• Support Patient Access Representatives and provide training.
• Ensure efficient and accurate registration processes.
• Distribute work assignments and perform quality assurance.

Skills

Customer service skills

Communication skills

Knowledge of patient registration

Familiarity with EHR applications

Education

High School Diploma or GED

Tools

Microsoft Office

EPIC

Cerner

Job description

Jefferson Health is seeking a Patient Access Lead for evening shifts (3P-11:30P) in New Jersey. The candidate will support Patient Access Representatives, ensuring efficient processes and compliance with standards. Training new hires and maintaining communication with patients and families are essential responsibilities.

The role requires a minimum of a high school diploma and three years of experience in patient registration with familiarity in healthcare EHR applications like EPIC and Cerner. Jefferson offers comprehensive benefits including medical and tuition assistance.