Patient Access Specialist – ED Registration

Jefferson Health; Stratford (NJ); On-site; USD 23,419 - 30,155; Part time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Flexible spending accounts

Job summary

Jefferson Health is seeking a Patient Access Representative to join our team in Stratford, NJ. This part-time role involves providing excellent customer service to patients while accurately gathering demographic and insurance information.

The ideal candidate will have a high school diploma or GED, with preference given to those with an associate's degree in healthcare or business. Responsibilities include confirming medical necessity, assisting with insurance verification, and ensuring compliance with regulatory requirements.

A detailed knowledge of medical terminology and third-party insurance coverage is essential, alongside strong communication skills.

Qualifications

• 3 years experience in a hospital or healthcare customer service environment.
• Prior registration experience in Emergency Department preferred.
• Familiar with healthcare EHR applications.

Responsibilities

• Provide a positive patient experience and register patients accurately.
• Gather complete demographic and insurance information.
• Communicate out-of-pocket costs with patients.

Skills

Customer service skills

Strong communication skills

Attention to detail

Knowledge of medical terminology

Education

High School Diploma or GED

Associates degree in healthcare or business administration

Tools

Microsoft Office

EPIC

Cerner

Job description

Jefferson Health is seeking a Patient Access Representative to join our team in Stratford, NJ. This part-time role involves providing excellent customer service to patients while accurately gathering demographic and insurance information.

The ideal candidate will have a high school diploma or GED, with preference given to those with an associate's degree in healthcare or business. Responsibilities include confirming medical necessity, assisting with insurance verification, and ensuring compliance with regulatory requirements.

A detailed knowledge of medical terminology and third-party insurance coverage is essential, alongside strong communication skills.