Patient Access Navigator

Alivia Health, LLC; Guaynabo (PR); On-site; USD 36,000 - 54,000; Full time

Job summary

Alivia Health, LLC seeks a Patient Assistance Program Associate in Guaynabo, PR to coordinate access to essential medications for patients facing financial barriers and to act as a liaison with providers and foundations. You will process applications for manufacturer assistance programs, educate on eligibility, and document each case in the CPR+ platform to ensure accurate tracking and timely support.

This is a mission-driven role offering the opportunity to make a tangible difference in patient

Qualifications

• Fluent English communication skills required.
• Experience in customer service or patient support is essential.

Responsibilities

• Coordinate assistance for patients with high copays or financial constraints.
• Process applications for pharmaceutical manufacturer assistance programs.
• Maintain communication with physicians, patients, and pharmacy staff.
• Educate patients on program eligibility and required documentation.
• Document and track each case in CPR+ platform.

Skills

Proficiency in English

Customer service experience

CPR+ platform familiarity

Tools

CPR+ platform

Job description

Alivia Health, LLC seeks a Patient Assistance Program Associate in Guaynabo, PR to coordinate access to essential medications for patients facing financial barriers and to act as a liaison with providers and foundations. You will process applications for manufacturer assistance programs, educate on eligibility, and document each case in the CPR+ platform to ensure accurate tracking and timely support.

This is a mission-driven role offering the opportunity to make a tangible difference in patient