Patient Assistance Program Associate

Alivia Health, LLC; Guaynabo (PR); On-site; USD 36,000 - 54,000; Full time

Job summary

Alivia Health, LLC seeks a Patient Assistance Program Associate in Guaynabo, PR to coordinate access to essential medications for patients facing financial barriers and to act as a liaison with providers and foundations. You will process applications for manufacturer assistance programs, educate on eligibility, and document each case in the CPR+ platform to ensure accurate tracking and timely support.

This is a mission-driven role offering the opportunity to make a tangible difference in patient

Qualifications

• Fluent English communication skills required.
• Experience in customer service or patient support is essential.

Responsibilities

• Coordinate assistance for patients with high copays or financial constraints.
• Process applications for pharmaceutical manufacturer assistance programs.
• Maintain communication with physicians, patients, and pharmacy staff.
• Educate patients on program eligibility and required documentation.
• Document and track each case in CPR+ platform.

Skills

Proficiency in English

Customer service experience

CPR+ platform familiarity

Tools

CPR+ platform

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Assistance Program Associate

Access & Reimbursement Full Time GUAYNABO, PR, US

2 days ago Requisition ID: 2189

Join Our Team as a Patient Assistance Program Coordinator!

We’re looking for a dedicated professional to serve as a key liaison between patients, healthcare providers, and foundations, ensuring access to essential medications regardless of patients’ financial limitations.

Key Requirements:

• Proficiency in English
• Previous experience in customer service

Main Responsibilities:

• Coordinate assistance for patients with high copays or financial constraints
• Process applications for pharmaceutical manufacturer assistance programs
• Maintain frequent communication with physicians, patients, and pharmacy staff
• Educate and guide on program eligibility and application requirements
• Accurately document and track each case using the CPR+ platform

Be part of a mission-driven team making a real impact by helping patients access the treatment they need. Your expertise and compassion can make a difference!