Patient Access & Registration Specialist

Intuitive-Health; Georgetown (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Intuitive Health is seeking a Part-time Patient Access Advocate for mid shift to greet patients, register, verify insurance, collect payments, and provide front desk support. You will help maintain smooth patient flow, answer phones, and handle routine clerical tasks in a HIPAA-compliant environment.

Ideal candidates have strong customer service, basic computer skills, and experience with EMR/EHR systems. The role involves local travel within partner facilities and may require evenings or

Qualifications

• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Support patients and families with a friendly and reassuring approach, promoting positive patient experiences.
• Attend staff meetings and required training sessions; maintain ongoing knowledge of role responsibilities.
• Adhere to all company policies, safety regulations, and administrative procedures.
• Perform other duties within scope as assigned.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

EMR/EHR

Job description

Intuitive Health is seeking a Part-time Patient Access Advocate for mid shift to greet patients, register, verify insurance, collect payments, and provide front desk support. You will help maintain smooth patient flow, answer phones, and handle routine clerical tasks in a HIPAA-compliant environment.

Ideal candidates have strong customer service, basic computer skills, and experience with EMR/EHR systems. The role involves local travel within partner facilities and may require evenings or