Patient Access & Medical Scheduling Specialist

U.S. Department of Veterans Affairs; Salida (CO); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Child care subsidy

Federal retirement plan

Job summary

U.S. Department of Veterans Affairs seeks a Medical Scheduling Assistant to manage patient appointments, referrals, and information flow within the facility.

The role involves coordinating with clinical staff, handling electronic health records, and communicating with patients and external partners. On-site position with full-time hours; benefits include federal leave, insurance, and retirement options.

Responsibilities

• Scheduling and rescheduling patient appointments per VHA guidelines.
• Referring patients to appropriate medical specialty clinics and providing information to resolve inquiries.
• Reviewing and documenting electronic health records and coordinating information for patient care.
• Answering telephone calls, securing messages, and coordinating with staff across the facility.

Job description

U.S. Department of Veterans Affairs seeks a Medical Scheduling Assistant to manage patient appointments, referrals, and information flow within the facility.

The role involves coordinating with clinical staff, handling electronic health records, and communicating with patients and external partners. On-site position with full-time hours; benefits include federal leave, insurance, and retirement options.