Medical Scheduling & Patient Access Specialist

U.S. Department of Veterans Affairs; Pensacola (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Medical Support Assistant (Advanced) role at the U.S. Department of Veterans Affairs involves scheduling and coordinating patient appointments and consultations, maintaining accurate demographics and insurance information, and supporting both inpatient and outpatient care workflows.

The position requires familiarity with medical records, data entry, and standard procedures for patient care within VA facilities.

Responsibilities

• Schedule, cancel, and re-schedule patients' appointments and/or consults; enter no show information; monitor the electronic wait list; prepare for clinic visits, monitor both inpatient and outpatient appointments for areas of responsibility; ensure that encounter forms are completes to obtain appropriate workload credit; verify and update demographics and insurance information.

Job description

The Medical Support Assistant (Advanced) role at the U.S. Department of Veterans Affairs involves scheduling and coordinating patient appointments and consultations, maintaining accurate demographics and insurance information, and supporting both inpatient and outpatient care workflows.

The position requires familiarity with medical records, data entry, and standard procedures for patient care within VA facilities.