Patient Care & Scheduling Specialist

U.S. Department of Veterans Affairs; Castle Rock (CO); On-site; USD 40,000 - 50,000; Full time

Job summary

U.S. Department of Veterans Affairs in Colorado is seeking a Medical Support Assistant to support scheduling and health information processing. The role involves coordinating appointments, assisting patients, and handling electronic health records within the VHA framework.

The position emphasizes customer service, accurate data entry, and adherence to national scheduling guidelines. It is a full-time on-site role in Castle Rock, with standard federal benefits and opportunities for professional

Responsibilities

• Schedule and reschedule patient appointments in line with guidelines.
• Assist with patient inquiries, route to clinicians, and manage telephone, secure messaging, and in-person communications.

Job description

U.S. Department of Veterans Affairs in Colorado is seeking a Medical Support Assistant to support scheduling and health information processing. The role involves coordinating appointments, assisting patients, and handling electronic health records within the VHA framework.

The position emphasizes customer service, accurate data entry, and adherence to national scheduling guidelines. It is a full-time on-site role in Castle Rock, with standard federal benefits and opportunities for professional