Advanced Medical Scheduling & Patient Access Specialist

U.S. Department of Veterans Affairs; Eglin Air Force Base (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to coordinate patient appointments, manage clinic flow, and handle medical records across inpatient units, outpatient clinics, and scheduling call centers.

The role requires familiarity with electronic patient care systems, medical terminology, and accurate data entry to ensure proper workload credit and correct demographic/insurance information.

Qualifications

• Practical knowledge of computerized data entry and information processing systems.
• Knowledge of medical terminology and healthcare workflows.
• Ability to verify and update demographics and insurance information.

Responsibilities

• Schedule, cancel, and reschedule patients' appointments and/or consults.
• Enter no show information and monitor electronic wait list.
• Prepare for clinic visits and monitor inpatient/outpatient appointments.

Skills

Data entry

Medical terminology

Information systems

Tools

Electronic Health Records

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to coordinate patient appointments, manage clinic flow, and handle medical records across inpatient units, outpatient clinics, and scheduling call centers.

The role requires familiarity with electronic patient care systems, medical terminology, and accurate data entry to ensure proper workload credit and correct demographic/insurance information.