Patient Access & Medical Office Administrator

UNC Health Careers; Kinston (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health Orthopedics Sports Medicine at Lenoir in Kinston, NC is hiring a full-time Medical Administrative Assistant to support patient check-in/out, billing questions, and scheduling. The role requires a high school diploma and experience in a medical office.

You will maintain HIPAA compliance, verify insurance, code visits with ICD/CPT, balance receipts, and provide accurate information. Strong computer skills and teamwork are essential; on-site work with a daytime schedule.

Qualifications

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• No licensure or certification required.
• Ability to read and interpret documents, write routine reports, and speak before groups of patients or employees.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Data entry

Microsoft Office

Communication

Education

High school diploma

Job description

UNC Health Orthopedics Sports Medicine at Lenoir in Kinston, NC is hiring a full-time Medical Administrative Assistant to support patient check-in/out, billing questions, and scheduling. The role requires a high school diploma and experience in a medical office.

You will maintain HIPAA compliance, verify insurance, code visits with ICD/CPT, balance receipts, and provide accurate information. Strong computer skills and teamwork are essential; on-site work with a daytime schedule.