Medical Office Assistant: Front Desk, Billing & Admin

UNC Health; Cary (NC); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

UNC Health in Cary, NC is seeking a detail-focused medical administrative assistant to support patient check-in/out, billing, and daily office operations. You will use computer systems to process information, verify insurance, and schedule appointments, contributing to smooth patient flow and strong service.

The role emphasizes accuracy, compliance with HIPAA and safety guidelines, and teamwork with clinicians and reception staff.

Formación

• High school diploma or GED required; advanced degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program.
• Experience in a medical office preferred.

Responsabilidades

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Conocimientos

Communication skills

Computer skills

Attention to detail

Teamwork

Educación

High school diploma or GED

Descripción del empleo

UNC Health in Cary, NC is seeking a detail-focused medical administrative assistant to support patient check-in/out, billing, and daily office operations. You will use computer systems to process information, verify insurance, and schedule appointments, contributing to smooth patient flow and strong service.

The role emphasizes accuracy, compliance with HIPAA and safety guidelines, and teamwork with clinicians and reception staff.