Onsite Medical Office Assistant — Check-In, Billing & Admin

UNC Health Careers; Handley Acres (NC); On-site; USD 21,000 - 31,000; Full time

Job summary

UNC Health, based in North Carolina, is seeking a patient services associate to perform check-in/out, handle financial transactions, and provide billing information. The role requires strong customer service, computer skills, and the ability to navigate HIPAA and safety guidelines.

It is a full-time, onsite position in Goldsboro, NC, with a 40-hour workweek and daytime schedule. Qualified applicants typically hold a high school diploma or GED and prior experience in a medical office; strong

Qualifications

• Customer service experience or aptitude
• Basic computer skills and data entry
• Ability to read and interpret documents, and communicate effectively

Responsibilities

• Performs patient check in and check out procedures
• Processes financial information and provides patient billing information
• Maintains HIPAA and infection control guidelines and compliance
• Answers phones and provides accurate information; supports administrative duties
• Orders and maintains supplies and equipment as needed
• Schedules patient appointments with accurate demographic and clinical data
• Demonstrates teamwork and professional communication with patients and staff

Skills

Customer service

Computer skills

Communication skills

Education

High school diploma or GED

Job description

UNC Health, based in North Carolina, is seeking a patient services associate to perform check-in/out, handle financial transactions, and provide billing information. The role requires strong customer service, computer skills, and the ability to navigate HIPAA and safety guidelines.

It is a full-time, onsite position in Goldsboro, NC, with a 40-hour workweek and daytime schedule. Qualified applicants typically hold a high school diploma or GED and prior experience in a medical office; strong