Medical Office Admin & Patient Services (Onsite)

UNC Health; North Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a Medical Administrative Assistant to support patient check-in/out, billing, and scheduling. The role emphasizes accurate data entry, insurance verification, and professional communication with patients and staff.

Work is full-time, onsite with a standard 40-hour week, and requires adherence to HIPAA and safety guidelines. You will collaborate with clinical teams and manage supplies to ensure smooth patient flow in a busy health system.

Qualifications

• High school diploma or GED; higher-level degree may satisfy.
• Prefer completion of a medical administrative assisting program and prior medical office experience.
• Strong reading, writing, and numerical skills with attention to detail.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check-in and check-out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Customer service

Computer skills

Reading documents

Education

High school diploma or GED

Job description

UNC Health in Raleigh, NC is seeking a Medical Administrative Assistant to support patient check-in/out, billing, and scheduling. The role emphasizes accurate data entry, insurance verification, and professional communication with patients and staff.

Work is full-time, onsite with a standard 40-hour week, and requires adherence to HIPAA and safety guidelines. You will collaborate with clinical teams and manage supplies to ensure smooth patient flow in a busy health system.