Patient Access & Admin Specialist (Medical Office)

UNC Health; North Carolina; Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

UNC Health in North Raleigh is seeking a detail-oriented administrative assistant to support patient check-in/out, handle billing inquiries, and process financial information. This role requires strong customer service and computer skills.

You will verify insurance, code visits with ICD/CPT, schedule appointments, and maintain supplies, while upholding HIPAA and safety standards. Fellow teammates and clinical staff rely on accuracy and professionalism daily.

Formación

• High school diploma or GED required; higher-level degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Language Skills: Ability to read and interpret documents; write routine reports; speak effectively before groups of patients or employees.
• Computer Skills: Ability to enter and process data accurately.

Responsabilidades

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Descripción del empleo

UNC Health in North Raleigh is seeking a detail-oriented administrative assistant to support patient check-in/out, handle billing inquiries, and process financial information. This role requires strong customer service and computer skills.

You will verify insurance, code visits with ICD/CPT, schedule appointments, and maintain supplies, while upholding HIPAA and safety standards. Fellow teammates and clinical staff rely on accuracy and professionalism daily.