Patient Access Manager — Lead Registration & Service Excellence

Adventist Health

Fairfield (CA)

On-site

USD 110,000 - 140,000

Full time

6 days ago

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Job summary

Adventist Health in Fairfield, CA is seeking a Patient Access Manager to lead a cross-functional team in a busy hospital setting. You will supervise registration and patient access operations, ensure smooth scheduling and accurate data capture, and partner with leadership to meet strategic goals.

The role requires a Bachelor's degree and relevant experience, with preference for a Master’s degree and prior leadership in healthcare access. Strong communication and problem-solving are essential.

Qualifications

Bachelor's Degree or equivalent combination of education/related experience: Required
Master's Degree: Preferred
Five years' relevant experience: Preferred
One year's leadership experience: Preferred
Experience with computer terminals: Preferred

Responsibilities

Provides day-to-day technical leadership while performing escalated or complex duties.
Collaborates with management and top professionals/specialists in selection of methods, techniques and analytical approach.
Coaches employees to correct processes and educates staff on updated protocols.
Participates in the full process of hiring new personnel and onboarding.
Participates in the preparation of the department budget.
Performs other job-related duties as assigned.