Patient Access Manager: Lead Registration Operations

Adventist Health; Pope Valley (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Adventist Health in Pope Valley, CA, seeks a Patient Access Manager to supervise and optimize hospital patient access services. You will partner with hospital management to set goals, define priorities, and steer staff through process improvements and budget planning.

The role requires strong leadership, healthcare operations experience, and a track record of managing registration workflows and data integrity. A Bachelor's degree is required with preferred advanced degrees.

Qualifications

• Bachelor's Degree or equivalent required.
• Master's Degree preferred.
• Five years' relevant experience preferred.
• One year's leadership experience preferred.
• Experience with computer terminals preferred.

Responsibilities

• Provides day-to-day technical leadership while performing escalated or complex duties.
• Creates and maintains department schedule, assisting with coverage for absences/vacations so no vital workstation goes uncovered.
• Ensures shifts are covered using regular, float and per-diem staff.
• Uses independent judgment requiring in-depth analysis of variable factors.
• Collaborates with management and top professionals/specialists in selection of methods, techniques and analytical approach.
• Provides day-to-day technical oversight to staff; may become actively involved to meet schedules and resolve problems.
• Coaches employees to correct processes and educates staff on updated protocols for hospital/clinic services.
• Participates in the full process of hiring new personnel and onboarding.
• Participates in the development of employees.
• Participates in the preparation of the department budget.
• Performs other job-related duties as assigned.

Skills

Leadership experience

Team management

Analytical skills

Education

Bachelor's Degree

Master's Degree

Five years' experience

One year's leadership experience

Experience with computer terminals

Job description

Adventist Health in Pope Valley, CA, seeks a Patient Access Manager to supervise and optimize hospital patient access services. You will partner with hospital management to set goals, define priorities, and steer staff through process improvements and budget planning.

The role requires strong leadership, healthcare operations experience, and a track record of managing registration workflows and data integrity. A Bachelor's degree is required with preferred advanced degrees.