Patient Access Manager: Lead Registration & Team Success

Adventist Health; American Canyon (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Adventist Health's St. Helena Hospital in California seeks a Patient Access Supervisor/Manager to oversee day-to-day operations of the Patient Access staff. You will coordinate with hospital leadership to set goals, monitor progress, and ensure accurate registration, scheduling and patient flow.

Responsibilities include hiring, onboarding, training, creating schedules, and providing guidance to staff. Strong leadership and analytical judgment are essential to maintain service quality and data

Qualifications

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Master’s Degree: Preferred
• Five years’ relevant experience: Preferred
• One year’s leadership experience: Preferred
• Experience with computer terminals: Preferred

Responsibilities

• Supervises and manages hospital Patient Access staff across shifts and units.
• Reviews project progress and recommends changes to senior management.
• Provides day-to-day technical leadership while handling escalated or complex duties.
• Coaches staff, educates on protocols, and ensures data integrity in registration processes.
• Participates in hiring and onboarding of new personnel and ongoing staff development.
• Assists in department budget preparation and management.
• Performs other duties as assigned.

Skills

Leadership

Staff coordination

Supervision

Education

Bachelor's Degree or equivalent

Master's Degree

Five years’ relevant experience

One year’s leadership experience

Experience with computer terminals

Tools

Computer terminals

Job description

Adventist Health's St. Helena Hospital in California seeks a Patient Access Supervisor/Manager to oversee day-to-day operations of the Patient Access staff. You will coordinate with hospital leadership to set goals, monitor progress, and ensure accurate registration, scheduling and patient flow.

Responsibilities include hiring, onboarding, training, creating schedules, and providing guidance to staff. Strong leadership and analytical judgment are essential to maintain service quality and data