Patient Access Manager: Lead Registration & Excellence

Adventist Health; Napa (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Adventist Health is seeking a Patient Access supervisor/manager to oversee hospital Patient Access staff and services. You will define goals with hospital management, supervise personnel, and use judgment to ensure priorities are met and projects progress.

The role requires leadership experience and a Bachelor's degree, with a Master’s preferred. Strong collaboration with management and professionals is essential for efficient patient access operations.

Qualifications

• Bachelor’s degree or equivalent education/experience required.
• Master’s degree preferred.
• Five years of relevant experience preferred.
• One year of leadership experience preferred.
• Experience with computer terminals preferred.

Responsibilities

• Provides day-to-day technical leadership while performing escalated or complex duties.
• Creates and maintains department schedule, ensuring coverage for absences and vacations.
• Collaborates with management and specialists in selection of methods and analytical approaches.
• Coaches employees to correct processes and educates staff on updated hospital/clinic protocols.
• Participates in hiring and onboarding, and supports staff development.
• Participates in department budget preparation.
• Performs other job-related duties as assigned.

Education

Bachelor’s Degree or equivalent

Master’s Degree

Job description

Adventist Health is seeking a Patient Access supervisor/manager to oversee hospital Patient Access staff and services. You will define goals with hospital management, supervise personnel, and use judgment to ensure priorities are met and projects progress.

The role requires leadership experience and a Bachelor's degree, with a Master’s preferred. Strong collaboration with management and professionals is essential for efficient patient access operations.