Patient Access Manager: Lead & Elevate Registration

Adventist Health; Rohnert Park (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Adventist Health in California is seeking a Supervisor to manage Patient Access staff and collaborate with hospital management to set goals and priorities. You will supervise personnel, oversee scheduling, and ensure accuracy in registration and service delivery.

Responsibilities include coaching, hiring, budgeting, and implementing updated protocols. You will apply independent judgment to meet service levels and contribute to the department's strategic direction.

Qualifications

• Bachelor's Degree or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Five years' relevant experience: Preferred
• One year's leadership experience: Preferred
• Experience with computer terminals: Preferred

Responsibilities

• Provides day-to-day technical leadership while performing escalated or complex duties.
• Creates and maintains department schedule, assisting with coverage for absences/vacations.
• Ensures shifts are covered using regular, float and per-diem staff.
• Coaches employees to correct processes and educates staff on updated protocols.
• Participates in hiring new personnel from selection through onboarding.
• Participates in the preparation of the department budget.
• Performs other job-related duties as assigned.

Skills

Leadership experience

Staff development

Analytical skills

Team coordination

Communication

Problem solving

Coaching

Education

Bachelor's Degree

Master's Degree

Tools

Computer terminals

Job description

Adventist Health in California is seeking a Supervisor to manage Patient Access staff and collaborate with hospital management to set goals and priorities. You will supervise personnel, oversee scheduling, and ensure accuracy in registration and service delivery.

Responsibilities include coaching, hiring, budgeting, and implementing updated protocols. You will apply independent judgment to meet service levels and contribute to the department's strategic direction.