Patient Access Operations Manager

Adventist Health; Windsor (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Adventist Health in Windsor, CA is seeking an experienced supervisor to lead Patient Access staff, align goals with hospital leadership, and drive efficient patient access operations.

You will oversee scheduling, staffing, and performance improvement efforts, coaching staff and ensuring data integrity. A Bachelor’s degree is required; Master’s preferred, with several years of relevant experience and leadership exposure.

Qualifications

• Bachelor’s Degree or equivalent combination of education/related experience required.
• Master’s Degree preferred.
• Five years of relevant hospital/health system experience preferred.
• One year of leadership experience preferred.

Responsibilities

• Provides day‑to‑day technical leadership for Patient Access staff and services.
• Defines goals with hospital management and tracks progress.
• Supervises activities of staff with professional and supervisory judgment.
• Coaches staff to correct processes and educates on updated protocols.
• Participates in hiring, onboarding, and staff development processes.
• Participates in department budget preparation.

Skills

Leadership

Staff Coaching

Communication

Healthcare Admin

Education

Bachelor’s degree or equivalent

Master’s degree

Job description

Adventist Health in Windsor, CA is seeking an experienced supervisor to lead Patient Access staff, align goals with hospital leadership, and drive efficient patient access operations.

You will oversee scheduling, staffing, and performance improvement efforts, coaching staff and ensuring data integrity. A Bachelor’s degree is required; Master’s preferred, with several years of relevant experience and leadership exposure.