Senior Patient Access Manager - Team Leadership & Oversight

Adventist Health; Vacaville (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Adventist Health in Vacaville, CA is seeking a Patient Access supervisor to oversee day-to-day registration operations and staff performance. You will work with hospital leadership to set goals and priorities, monitor progress, and ensure accurate data and customer service across access points.

The role emphasizes hiring involvement, staff coaching, schedule management, and budgeting support, with leadership experience and a Bachelor’s degree preferred.

Qualifications

• Bachelor's Degree or equivalent combination of education/related experience required
• Master's Degree preferred
• Five years' relevant experience preferred
• One year's leadership experience preferred
• Experience with computer terminals preferred

Responsibilities

• Provides day-to-day technical leadership while performing escalated or complex duties and ensures coverage via staff scheduling.
• Collaborates with management in selecting methods and analytical approaches and provides oversight to staff.
• Coaches employees to correct processes, educates staff on protocols, and reports registration data accuracy to management.
• Participates in hiring processes from candidate selection through onboarding and supports staff development.
• Participates in department budget preparation and manages related responsibilities.
• Performs other job-related duties as assigned.

Job description

Adventist Health in Vacaville, CA is seeking a Patient Access supervisor to oversee day-to-day registration operations and staff performance. You will work with hospital leadership to set goals and priorities, monitor progress, and ensure accurate data and customer service across access points.

The role emphasizes hiring involvement, staff coaching, schedule management, and budgeting support, with leadership experience and a Bachelor’s degree preferred.