Patient Access Leader: Registration & Scheduling

Medical University of South Carolina (MUSC); Camden (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

The Medical University of South Carolina seeks a Patient Access Services Supervisor to oversee daily registration and scheduling operations, ensuring high levels of patient service and accurate pre-billing processes for MUSP and MUHA.

Under general supervision, the role enhances satisfaction and efficiency by monitoring staff performance and system workflows within a hospital-admitting environment.

Qualifications

• Bachelor's degree and two years directly related customer service work experience; or an associate's degree and three years directly related customer service work experience; or a high school diploma or equivalent and four years directly customer service experience.
• Related customer service work experience in a medical office or hospital environment highly preferred.
• Prior supervisory experience beneficial.
• Excellent communication skills required.

Responsibilities

• Directly supervise daily registration and scheduling functions of staff.
• Monitor operational systems and employee performance to increase patient satisfaction and efficiency.
• Verify and prepare all patient accounts for billing to maximize payment for MUSP and MUHA services.

Skills

Customer service

Communication

Supervisory experience

Hospital/Medical office experience

Education

Bachelor's degree

Associate's degree

High school diploma or GED

Job description

The Medical University of South Carolina seeks a Patient Access Services Supervisor to oversee daily registration and scheduling operations, ensuring high levels of patient service and accurate pre-billing processes for MUSP and MUHA.

Under general supervision, the role enhances satisfaction and efficiency by monitoring staff performance and system workflows within a hospital-admitting environment.