Patient Access Registration & Scheduling Leader

Medical University of South Carolina

Camden (NJ)

Sur place

USD 60 000 - 90 000

Plein temps

Il y a 11 jours

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Résumé du poste

The Medical University of South Carolina seeks a Patient Access Services Supervisor to oversee daily registration and scheduling activities, ensuring top-notch customer service and accurate billing preparation for MUSP and MUHA services.

Ideal candidates hold a Bachelor’s degree with related customer service experience, or an equivalent combination, and possess excellent communication skills to interact with patients, families, physicians, and payers.

Qualifications

  • Bachelor’s degree from an accredited college/university and two years directly related customer service work experience; or an associate’s degree and three years directly related customer service work experience; or a high school diploma or equivalent (GED) and four years directly customer service experience.
  • Related customer service work experience in a medical office or hospital environment highly preferred.
  • Excellent communication skills required. Must be able to communicate effectively with patients/families, physicians, employers, and third party payers.

Responsabilités

  • Directly supervise the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service.
  • Verify and prepare all patient accounts for billing to maximize payment for MUSP and MUHA services.
  • Monitor operational systems and employee performance to increase patient satisfaction, operational efficiency and effectiveness.

Connaissances

Customer service
Supervisory skills
Communication skills

Formation

Bachelor’s degree + 2 years related customer service experience
Associate’s degree + 3 years related customer service experience
High school diploma or GED + 4 years related customer service experience

Description du poste

The Medical University of South Carolina seeks a Patient Access Services Supervisor to oversee daily registration and scheduling activities, ensuring top-notch customer service and accurate billing preparation for MUSP and MUHA services.

Ideal candidates hold a Bachelor’s degree with related customer service experience, or an equivalent combination, and possess excellent communication skills to interact with patients, families, physicians, and payers.

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