Patient Access Operations Supervisor

Medical University of South Carolina; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Services Supervisor to oversee daily registration and scheduling. The role focuses on delivering high-quality customer service, directing staff activities, and ensuring accurate patient account setup for billing.

You will monitor systems and employee performance to improve patient satisfaction and operational efficiency, while collaborating with MUHA teams to optimize workflows.

Qualifications

• Bachelor's degree from an accredited college/university and two years directly related customer service work experience; or an associate's degree and three years directly related customer service work experience; or a high school diploma or equivalent (GED) and four years directly customer service experience.
• Related customer service work experience in a medical office or hospital environment highly preferred.
• Prior supervisory experience beneficial. Excellent communication skills required.

Responsibilities

• Supervise daily registration and scheduling functions.
• Verify and prepare all patient accounts for billing to maximize payment for MUSC Health services.

Skills

Customer service

Communication

Supervisory experience

Team leadership

Healthcare knowledge

Education

Bachelor's degree

Associate degree

High school diploma

Tools

EHR systems

Job description

Medical University of South Carolina is seeking a Patient Access Services Supervisor to oversee daily registration and scheduling. The role focuses on delivering high-quality customer service, directing staff activities, and ensuring accurate patient account setup for billing.

You will monitor systems and employee performance to improve patient satisfaction and operational efficiency, while collaborating with MUHA teams to optimize workflows.