Patient Access & Scheduling Specialist I

MUSC Health; North Charleston (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

The Medical University Hospital Authority (MUHA) is seeking a Patient Access Services Representative to provide high-level customer service while facilitating accurate registration and preparing patient accounts for billing across inpatient and outpatient services. Under supervision, you will verify payments, assist with payment plans and financial assistance, and help collect copayments and deductibles.

The role also supports scheduling pediatric appointments at MUSC Children's Summey Medical

Qualifications

• High school diploma or GED with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Register patients and prepare accounts for inpatient and outpatient billing.
• Verify insurance, self-pay, and agency payment methods.
• Set up payment arrangements and assist with financial assistance programs.
• Assist scheduling pediatric specialty appointments at MUSC Children's Summey Medical Pavilion.

Skills

Customer service

Education

High school diploma or GED

Job description

The Medical University Hospital Authority (MUHA) is seeking a Patient Access Services Representative to provide high-level customer service while facilitating accurate registration and preparing patient accounts for billing across inpatient and outpatient services. Under supervision, you will verify payments, assist with payment plans and financial assistance, and help collect copayments and deductibles.

The role also supports scheduling pediatric appointments at MUSC Children's Summey Medical