Patient Access Leader: Admissions, Scheduling & Revenue

10100 Children's Hospital; Washington (District of Columbia); On-site; USD 78,000 - 129,000; Full time

Job summary

Children's National Hospital in Washington, DC, seeks a Patient Access Manager to oversee 24/7 operations, staff supervision, and administrative controls across multiple locations. The role emphasizes customer service, staff development, and fiscal accountability within a dynamic hospital setting.

Responsibilities include hiring, training, evaluating, coordinating admissions, ED, laboratory and radiology registrations, and financial counseling to ensure efficient patient flow and accurate

Qualifications

• Bachelor's Degree required.
• 5 years of experience required.
• Excellent interpersonal and written communication skills.
• Ability to delegate assignments and follow through on details.
• Excellent consumer relations skills.
• Knowledge of physician and hospital-based billing practices preferred.
• Knowledge of hospital scheduling and billing systems.
• Strong analytical problem solving and ability to work with information systems.
• Outstanding project management and task prioritization abilities; ability to meet deadlines.
• Advanced technical skills as appropriate.

Responsibilities

• Oversee 24/7 Patient Access operations and admin functions.
• Supervise, hire, train, and evaluate staff; manage day-to-day activities.
• Ensure patient placement, scheduling, and billing align with standards.
• Support budget planning and financial analysis for the department.
• Coordinate with clinical and staff to improve patient access processes.
• Float between locations as needed to cover operations.

Skills

Interpersonal skills

Communication skills

Delegation

Project management

Microsoft Office

Billing software

Education

Bachelor's Degree

Tools

Hospital billing systems

Job description

Children's National Hospital in Washington, DC, seeks a Patient Access Manager to oversee 24/7 operations, staff supervision, and administrative controls across multiple locations. The role emphasizes customer service, staff development, and fiscal accountability within a dynamic hospital setting.

Responsibilities include hiring, training, evaluating, coordinating admissions, ED, laboratory and radiology registrations, and financial counseling to ensure efficient patient flow and accurate