Patient Access Lead & Training Coach

Effinghamschools; Springfield (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Effingham Health System is seeking a Patient Access Team Lead to oversee training and proficiency of new Customer Service and Registration staff across managed areas, ensuring benefit verification, insurance, and payment collection compliance. The role requires collaboration with medical staff and other departments while maintaining confidentiality.

The successful candidate will lead scheduling, educate team members on performance improvements, and participate in revenue cycle initiatives to

Qualifications

• High school completion required.
• Strong communication and public interaction skills.
• Willingness to obtain HomeTown Health certifications within 90 days.
• 12 months of experience as Financial Counselor at Effingham Health System.

Responsibilities

• Schedule staff and manage PTO requests.
• Train new hires in registration and financial counseling.
• Monitor collection statistics and revenue cycle accuracy.
• Attend revenue cycle meetings and assist in process changes.
• Prepare payroll for Registration and Customer Service bi-weekly.

Skills

Training

Registration

Financial Counseling

Communication

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

Effingham Health System is seeking a Patient Access Team Lead to oversee training and proficiency of new Customer Service and Registration staff across managed areas, ensuring benefit verification, insurance, and payment collection compliance. The role requires collaboration with medical staff and other departments while maintaining confidentiality.

The successful candidate will lead scheduling, educate team members on performance improvements, and participate in revenue cycle initiatives to