Patient Access Lead: Train, Optimize Workflows

Mercy; Ardmore (OK); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Tuition Assistance

Retirement Plan

Job summary

Mercy is seeking a Patient Access Lead to serve as a resource to the Supervisor/Manager, guiding caregivers, monitoring the area, and mentoring team members while identifying and implementing workflow improvements for efficient patient access.

Minimum qualifications include a high school diploma and participation in preceptor training or experience post-hire. The role requires strong interpersonal, organizational, and communication skills to perform under pressure and deliver accurate results.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Participate in Preceptor training/experience post-hire.
• Preferred: 3 years' experience with medical terminology, insurance plans, verification of benefits, authorization and pre-determination.

Responsibilities

• Provide guidance to caregivers and mentor team members.
• Monitor assigned area and identify workflow improvements.
• Perform duties required by the assigned area with accuracy.
• Embrace change by following leadership direction.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Communication

Stress management

Deadline orientation

Problem solving

Team collaboration

Written communication

Oral communication

Relationship building

Change adaptation

Continuous learning

Medical terminology

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Access Lead to serve as a resource to the Supervisor/Manager, guiding caregivers, monitoring the area, and mentoring team members while identifying and implementing workflow improvements for efficient patient access.

Minimum qualifications include a high school diploma and participation in preceptor training or experience post-hire. The role requires strong interpersonal, organizational, and communication skills to perform under pressure and deliver accurate results.