Patient Access Supervisor — Operations & Process Lead

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Ardmore (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mercy is seeking a reliable supervisor to support department managers with daily operations at Mercy. The role involves coordinating staff, guiding process improvements, and ensuring consistent management practices across the department.

The ideal candidate will have at least five years of relevant experience, strong problem-solving abilities, and excellent communication with internal and external stakeholders.

Qualifications

• High school diploma or equivalent required.
• Five (5) years of relevant experience required; supervisory experience preferred.
• Experience with software and systems used in the department is preferred.

Responsibilities

• Assists department managers with day-to-day operations.
• Coordinates and supervises co-workers and activities.
• Assists managers with departmental process improvements and changes.
• Works closely with Managers to ensure continuity and consistency in management.
• Demonstrates independent thinking, problem-solving and proactive identification of trends and issues.

Skills

Supervisory experience

Problem solving

Communication skills

Education

High school diploma or equivalent

Bachelor's degree in business or related field preferred

Job description

Mercy is seeking a reliable supervisor to support department managers with daily operations at Mercy. The role involves coordinating staff, guiding process improvements, and ensuring consistent management practices across the department.

The ideal candidate will have at least five years of relevant experience, strong problem-solving abilities, and excellent communication with internal and external stakeholders.