Patient Access Lead: Intake & Scheduler

NYU Langone Health; New York (NY); In loco; USD 62.000 - 63.000; Tempo pieno

Descrizione del lavoro

NYU Langone Health is seeking a Secretary II-Intake/Scheduler (FGP) for the Manhattan Multispecialty sites. You will greet patients, answer calls, schedule appointments, collect information, and support onboarding of new front desk staff.

This front desk lead role requires attention to HIPAA, accurate data entry into Epic, and patient-friendly service. Qualified candidates have a high school diploma and 3 years of clerical experience; experience with patient scheduling software is a plus.

Competenze

• High School diploma required.
• Minimum three years of secretarial/clerical experience.
• Light, accurate keyboarding skills required.
• Excellent organizational and communication abilities.
• Experience with patient scheduling software is a plus.

Mansioni

• Greet patients professionally in person and on the phone.
• Schedule routine appointments and follow-ups; update records.
• Perform intake functions including registration and forms collection.
• Train and onboard new front desk staff; act as lead in front desk operations.
• Use Epic for charting, disclosures, and patient communications.
• Assist with HIPAA, ROI processes, and patient privacy compliance.
• Support patient flow and check Mate kiosk usage as needed.

Conoscenze

Keyboarding

Interpersonal skills

Telephone skills

Organizational skills

Formazione

High School diploma

Strumenti

Epic

Patient Secure

Descrizione del lavoro

NYU Langone Health is seeking a Secretary II-Intake/Scheduler (FGP) for the Manhattan Multispecialty sites. You will greet patients, answer calls, schedule appointments, collect information, and support onboarding of new front desk staff.

This front desk lead role requires attention to HIPAA, accurate data entry into Epic, and patient-friendly service. Qualified candidates have a high school diploma and 3 years of clerical experience; experience with patient scheduling software is a plus.