Patient Access & Scheduling Specialist

NYU Langone Health System; Town of Huntington (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Hospital-Long Island is seeking a Secretary I Intake/Scheduler, FGP to join our team. The role involves front-end administrative tasks, greeting patients, answering calls, scheduling appointments and other duties as needed.

Successful candidates will have a High School Diploma and strong organizational, interpersonal, and communication skills, with experience in scheduling and patient access. This position supports patient access and Epic workflow.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal and written communications skills.
• Strong customer service orientation.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Answers calls and takes messages; routes to appropriate contact.
• Obtains authorizations for services as needed.
• Communicates appointment details and instructions to patients.
• Maintains patient access activities and greets patients and families.
• Assists with coordination of messages and referrals within EPIC.
• Releases medical records in accordance with HIPAA and ROI procedures.
• Reviews and routes patient communications to the appropriate provider.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Job description

NYU Langone Hospital-Long Island is seeking a Secretary I Intake/Scheduler, FGP to join our team. The role involves front-end administrative tasks, greeting patients, answering calls, scheduling appointments and other duties as needed.

Successful candidates will have a High School Diploma and strong organizational, interpersonal, and communication skills, with experience in scheduling and patient access. This position supports patient access and Epic workflow.