Patient Access & Intake Specialist

Hackensack Meridian Health; Edison (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health in Edison, NJ is seeking an attentive Patient Service Coordinator to support patient access operations. You will greet and register patients, schedule appointments, verify insurance, and handle a high volume of calls with professionalism.

The role requires a High School diploma or GED and at least 1 year in a physician practice or hospital customer service setting; strong organizational, written and interpersonal skills are essential.

Qualifications

• HS diploma or GED required.
• Minimum 1 year in physician practice, hospital setting, or related customer service setting.

Responsibilities

• Initiate patient intakes and registration.
• Schedule appointments.
• Perform insurance screening and verification/authorization processes.
• Handle a high volume of customer calls/inquiries and respond to inquiries.
• Enter patient charges and maintain department records.
• Respond to medical records requests and billing inquiries; prepare reports.

Skills

Customer service

Communication

Organizational skills

Education

High School diploma or GED

Job description

Hackensack Meridian Health in Edison, NJ is seeking an attentive Patient Service Coordinator to support patient access operations. You will greet and register patients, schedule appointments, verify insurance, and handle a high volume of calls with professionalism.

The role requires a High School diploma or GED and at least 1 year in a physician practice or hospital customer service setting; strong organizational, written and interpersonal skills are essential.