Patient Access & Insurance Verification Specialist II

Baylor Scott & White Health; College Station (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 2 in College Station, TX. You will collect demographics and insurance data, verify benefits, and determine patient financial responsibilities.

The role emphasizes empathy, clear communication, and teamwork across departments to ensure smooth patient flow. As a frontline representative, you will train others when needed, handle scheduling changes, and support multiple locations.

Qualifications

• EDUCATION - High School Diploma or GED equivalent.
• EXPERIENCE - 2 years of experience.

Responsibilities

• Register patients by collecting accurate demographics and insurance information.
• Verify insurance benefits and determine patient financial responsibilities.
• Assist patients with navigation and provide guidance across departments.
• Communicate clearly to schedule changes and delays, ensuring smooth patient flow.
• Adhere to cash handling policies and assist with deposits when needed.

Skills

Communication skills

Telephone etiquette

Empathy

Data entry

Multitasking

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health is seeking an Access Services Representative 2 in College Station, TX. You will collect demographics and insurance data, verify benefits, and determine patient financial responsibilities.

The role emphasizes empathy, clear communication, and teamwork across departments to ensure smooth patient flow. As a frontline representative, you will train others when needed, handle scheduling changes, and support multiple locations.