Patient Access & Insurance Verification Specialist

Kardow; Mount Shasta (CA); On-site; USD 88,832,000 - 100,204,000; Full time

Job summary

Dignity Health - Mercy Medical Center Mt. Shasta is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service.

You will identify patients, collect demographics, verify insurance, and explain hospital policies to families. You will maintain up-to-date knowledge of registration requirements across units, enter data accurately into the ADT system, prevent duplicate medical record numbers, and support CMS

Qualifications

• Register patients accurately and explain hospital policies and patient rights.

Responsibilities

• Identify patients and collect demographics accurately.
• Verify insurance information.
• Determine and collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic information into the ADT system accurately at registration.
• Review assigned accounts to ensure accuracy and completeness.

Skills

Customer service

Communication

Attention to detail

Data entry

Medical terminology

Mathematics

Education

High School Diploma/GED

Tools

ADT system

Job description

Dignity Health - Mercy Medical Center Mt. Shasta is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to deliver outstanding customer service.

You will identify patients, collect demographics, verify insurance, and explain hospital policies to families. You will maintain up-to-date knowledge of registration requirements across units, enter data accurately into the ADT system, prevent duplicate medical record numbers, and support CMS