Patient Access & Registration Specialist

Dignity Health; Santa Maria (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health's Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a smooth check-in experience for every patient. You will identify patients, collect accurate demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

You will also maintain registration accuracy, follow EMTALA-compliant steps, and support billing and compliance while delivering exceptional customer

Qualifications

• 1 year minimum in hospital patient registration or related revenue cycle roles; 2 years preferred.
• Experience in requesting and processing financial payments.

Responsibilities

• Register patients and collect demographic information accurately.
• Verify insurance and determine financial liability.
• Explain hospital policies and patient rights to families.
• Ensure compliance with EMTALA and HIPAA during registration.
• Enter and verify data in the ADT system for accuracy and timely processing.

Skills

Customer service

Attention to detail

Data entry

Communication

Education

High School Graduate

High School GED

Job description

Dignity Health's Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a smooth check-in experience for every patient. You will identify patients, collect accurate demographics, verify insurance, determine financial liability, and explain hospital policies and patient rights to families.

You will also maintain registration accuracy, follow EMTALA-compliant steps, and support billing and compliance while delivering exceptional customer