Patient Access & Insurance Verification Specialist

FMOL Health; Kansas City (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

FMOL Health in Kansas City, MO seeks a detail-oriented front desk associate responsible for registering patients in the EMR, verifying coverage, and collecting payments to ensure a best-in-class patient experience.

The role requires 6 months of customer service or medical front office experience, or a graduation from a front office program; a bachelor's may substitute. Strong communication, computer literacy, and the ability to learn Epic during training are essential.

Qualifications

• Professional demeanor required.
• Excellent customer service skills essential.
• Ability to multi-task effectively in a fast-paced front desk role.
• Strong critical thinking and problem solving.
• Demonstrated computer literacy for EMR data entry.
• Ability to learn and demonstrate proficiency in Epic during training period.

Responsibilities

• Register patients in the EMR accurately.
• Verify patient insurance coverage and collect required payments.
• Ensure a best-in-class patient experience under supervision.

Skills

Professional demeanor

Excellent customer service

Multi-tasking

Critical thinking

Computer literacy

Epic proficiency training

Education

High School Diploma or Equivalent

Job description

FMOL Health in Kansas City, MO seeks a detail-oriented front desk associate responsible for registering patients in the EMR, verifying coverage, and collecting payments to ensure a best-in-class patient experience.

The role requires 6 months of customer service or medical front office experience, or a graduation from a front office program; a bachelor's may substitute. Strong communication, computer literacy, and the ability to learn Epic during training are essential.